PhoenixMiles

PhoenixMiles

Air China runs a frequent flyer program called PhoenixMiles, which rewards members with mileage points that can be used for flights, upgrades, and a wide range of partner services.

How to Earn Miles

• Air Travel: Members collect miles based on the distance flown and ticket class on Air China-operated flights, as well as those operated by Star Alliance partner airlines.

• Other Partners: Miles can also be accumulated through hotel stays, car rentals, and spending with affiliated credit cards.

Ways to Redeem Miles

• Award Flights: Accumulated miles can be used to book free or discounted flights with Air China and its partner carriers.

• Cabin Upgrades: Use miles to upgrade your seat class on eligible Air China flights.

• Additional Rewards: Miles are also redeemable for hotel bookings, car rentals, and a variety of partner products and services.

Membership Levels

PhoenixMiles has a tiered system including Silver, Gold, and Platinum levels. Each tier comes with exclusive benefits such as priority check-in, extra luggage allowance, and lounge access.

Elite Member Privileges

To qualify for elite status, members must fly a minimum number of miles or flight segments within a calendar year. Elite members receive enhanced travel benefits, including priority boarding and personalized support.

PhoenixMiles is tailored for frequent flyers, offering flexibility and a wide range of benefits both in the air and on the ground.

For more details or to manage your PhoenixMiles membership, visit Air China official website or please contact Air China Melbourne Office directly at +61-3-8602 5555 / 9642 0235 or Sydney Office at +61 2 9232 7277 / 8223 2731.