Emirates Cancellation and Refund

Emirates Cancellation and Refund

Emirates offers flexible options for flight cancellations and refunds, depending on your ticket's fare conditions and the circumstances surrounding your request.

Cancelling Your Booking

You can cancel your Emirates flight through the Manage Your Booking section on their website. Once cancelled, you may be eligible for a refund, subject to the fare rules of your ticket.

Some fares are non-refundable or may incur cancellation fees. If your ticket was issued by a travel agent, please contact them directly for assistance.

Refund Process

To request a refund, complete the Emirates Refund Request Form. Refunds are processed according to the fare conditions applicable at the time of booking.

If your ticket was purchased online, the refund will typically be credited to the original payment method. For partially used tickets, refunds may be partial and subject to applicable fees.

Important Notes

Fare Conditions: All tickets have specific fare conditions that determine refund eligibility and amounts. It's important to review these conditions before requesting a refund.

Credit Notes: In certain cases, such as unused taxes after a booking change, Emirates may issue a credit note (EMD) valid for one year from the date of issue. This can be used for future travel or refunded upon request.

Documentation: If you're requesting a refund due to exceptional circumstances, such as the death of a passenger or close family member, supporting documents will be required to process the refund.

Passengers are encouraged to check the specific fare rules on their ticket or contact Emirates for clarification.

For more detailed assistance on cancellation and refund terms, please contact Emirates Australia Contact Centre directly at 1300 303 777.