Singapore Airlines Cancellation and Refund

Singapore Airlines Cancellation and Refund

Singapore Airlines offers flexible options for cancellations and refunds, depending on your fare type and ticket conditions.

Cancellation

Refundable Tickets

You may cancel your flight and request a full refund, as per the fare rules of your ticket.

Non-Refundable Tickets

These typically do not qualify for a refund. However, partial refunds may be available in special situations such as medical emergencies or flight disruptions.

Changes

Booking changes are allowed based on fare rules and seat availability.

Change fees may apply depending on your fare type.

Refund Requests

Refunds can be requested online at singaporeair.com or through customer service.

Processing time may take up to 6 weeks, depending on your payment method and booking details.

Flight Cancellations by Airline

If Singapore Airlines cancels your flight, you’re entitled to either:

A full refund, or

Alternative travel arrangements.

Note

Always check the specific fare conditions in your booking confirmation or contact a Singapore Airlines representative to confirm your eligibility for changes or refunds.

For more detailed assistance on cancellation and refund terms, please contact Singapore Airlines Reservation & Ticketing Office in Australia at 13 10 11 (24 hours daily) or email to au_reservations@singaporeair.com.sg.