United Airlines Unaccompanied Minors Policy

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United Airlines offers an Unaccompanied Minor (UM) service for children traveling alone from Australian airports. This service ensures the safety and comfort of young travelers throughout their journey.

Eligibility and Booking

Mandatory Service: Children aged 5 to 14 traveling without a parent or guardian must use the UM service.

Optional Service: For those aged 15 to 17, the service is optional.

Flight Restrictions: UMs are only permitted on nonstop United or United Express flights.

Booking Process: Reservations must be made through United's official channels, specifying the UM service during booking.

Fees

The UM service fee is USD $150 each way for 1-2 children.

For 3-4 children, the fee is USD $300 each way.

For 5-6 children, the fee is USD $450 each way.

Upon Arriving

Check-In and Documentation:

Parents or guardians must complete the UM form, providing contact details of the individuals dropping off and picking up the child.

At check-in, the child receives a wristband and a document envelope to carry essential travel documents.

It's recommended to arrive at the airport at least 3 hours before departure.

In-Flight and Arrival Procedures

Flight attendants will monitor the child during the flight, and the child will receive one complimentary snack.

Upon arrival, the child will wait on the plane until a United representative escorts them to the designated pickup person.

For international flights, the child must clear customs before meeting the guardian in the arrivals area.

Additional Considerations

Ensure the child carries a valid passport and any necessary visas for international travel.

Pack snacks and entertainment items, such as books or electronic devices, to keep the child engaged during the flight.

Discuss the travel process with the child beforehand to prepare them for the journey.

For further information on Unaccompanied Minors Policy, please contact United Airlines Australia Office directly at 13 17 77.

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