Japan Airlines Check-in Information

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Passengers traveling with Japan Airlines from Australia airports can Check-in conveniently with the check-in options provided as below:

Japan Airlines Check-in Information

Australia Airports Counter Check-in

Recommended arrival time:

• At least 3 hours prior to scheduled departure for international flights

Counter closure time:

• Check-in counters typically close 60 minutes before departure

• Required documents:

• Valid passport, visa (if required), and travel documents

Online Check-in

Available from:

• 24 hours to 1 hour before departure

How to access:

• Visit the JAL website or use the JAL app

Benefits:

• Select or change your seat

• Download or print your boarding pass

• Drop off checked baggage at the airport’s bag-drop counter

Mobile App Check-in

JAL’s mobile app offers a convenient check-in experience, allowing you to manage your trip, boarding pass, and flight status.

Baggage Drop

After checking in online or via app, head to the JAL Bag Drop counter at the airport to check your luggage.

Important Note

Please confirm your specific airport’s terminal and check-in desk assignments, as they may vary. Also, allow extra time during peak travel periods or if you require special assistance.

These policies may differ, however, so you should check with Japan Airlines for its timings, rules and procedure that may apply during check-in.

For further information on Check-in, please contact Japan Airlines Office in Australia at 1800-047-489 (Japanese Language) / 1800-531-870 (English / Chinese Language).