Japan Airlines

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Japan Airlines Co., Ltd. (JAL) (日本航空株式会社 Nihon Kōkū Kabushiki-gaisha), also known as Nikkō (日航), is the flag carrier of Japan and a prominent international airline headquartered in Shinagawa, Tokyo.

Think of JAL as the trunk of a large, well-rooted tree, with its main hubs - Tokyo’s Narita International Airport and Haneda Airport, along with Osaka’s Kansai International Airport and Itami Airport, serving as its strong branches reaching out in all directions.

As of May 2025, the Japan Airlines (JAL) Group operates an extensive network of both scheduled and non-scheduled international and domestic passenger and cargo services. The airline serves 199 routes—133 domestic and 66 international—across 68 countries and regions, encompassing 395 airports, including those served through codeshare agreements.

Head Office (HQ) Tel Number Open
Japan Airlines
4-11, Higashi Shinagawa
2-Chrome, Shinagawa-ku
Tokyo, 140-8605
Japan
0570-025-121 (within Japan)
+81 3 6733 3062 (from Overseas)
7:00 am - 8:00 pm daily (Japan Time, GMT+9)

JAL’s frequent flyer program, JAL Mileage Bank (JMB), allows members to earn miles not just from flights, but also from hotel stays, dining, and everyday activities—similar to collecting reward points that can eventually be redeemed for trips and upgrades.

Before your journey with Japan Airlines, consider reviewing the following helpful travel information:



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