Qatar Airways Lost & Found

Qatar Airways Lost & Found

If you’ve lost an item while flying with Qatar Airways from Australia, assistance is available through both the airline and the airport's Lost & Found departments.

At the Airport

For items lost at the terminal, such as at security screening, boarding gates, lounges, or airport restrooms, passengers should contact the Lost Property Office of the specific airport:

Sydney Airport (SYD): lostproperty@syd.com.au

Melbourne Airport (MEL): lostproperty@melair.com.au

Brisbane Airport (BNE): lostproperty@bne.com.au

Perth Airport (PER): lostproperty@perthairport.com.au

Include full details: item description, date/time of loss, flight number, and your contact information.

Onboard Qatar Airways

For items left on the aircraft, such as in the seatback pocket or overhead bin:

Contact Qatar Airways’ baggage service office at the arrival airport or reach out through the Qatar Airways website.

Alternatively, call their local office in Australia: +61 2 8320 1015 (Sydney).

Be ready to provide:

• Flight number and travel date

• Seat number (if known)

• Detailed description of the lost item

Baggage Irregularities

If checked baggage is delayed or missing, report it immediately at the Qatar Airways baggage counter before leaving the airport. You’ll receive a Property Irregularity Report (PIR) and tracking reference.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact Qatar Airways Australia Office directly at +61 2 8320 1015.