Qatar Airways Cancellation and Refund

Qatar Airways Cancellation and Refund

Qatar Airways offers a flexible cancellation and refund policy designed to accommodate various passenger needs, including last-minute changes and emergencies.

24-Hour Risk-Free Cancellation

If you book your ticket directly through Qatar Airways and cancel within 24 hours, you are eligible for a full refund, provided the departure is more than 7 days away.

Refundable vs Non-Refundable Tickets

Refundable tickets can be canceled at any time before departure, and passengers will receive a full refund to the original payment method.

Non-refundable tickets can be canceled, but only taxes and certain fees may be refunded. The remainder is issued as travel credit, subject to fare rules and applicable fees.

Award Tickets (Privilege Club)

Members using Qmiles to book tickets can cancel and redeposit miles, though a reinstatement fee may apply based on membership tier and timing.

Refund Requests

Refunds can be requested online through the ‘Manage Booking’ section on qatarairways.com, or by contacting the nearest Qatar Airways office.

Refunds are typically processed within 7–20 business days, depending on the payment method.

Passengers are encouraged to check the specific fare rules on their ticket or contact Qatar Airways for clarification.

For more detailed assistance on cancellation and refund terms, please contact Qatar Airways Australia Office directly at +61 2 8320 1015.